IT support / Managed services
Create a cost effective and integrated virtual store for your business!
IT Services - Making your Business Stand Tall
We understand how important it is for your business to innovate and differentiate in a crowded marketplace, so that you not only achieve but also sustain high performance over time.
Capitalizing on over 25 years of experience experts technologies is helping businesses achieve breakthrough results,
we work with you to leverage leading edge technologies and gain competitive advantage.
IT Service Management – Managing Expectations
- Infrastructure Support and Service Desk
- Managed Services
Infrastructure Support and Service Desk
Deliver responsive, seamless and high quality support services to your internal and external customers. Capture service level monitoring, reporting and performance.
From planning to implementation to continued technical support, we deliver the services you need, when you need them. Applying our hands-on experience with end-to-end business service management, we help you leverage standardized and global best practices to fuel your business growth and improve end-user satisfaction.
Our service delivery consultants assess your support needs, suggest a service package that’s best for you, agree on a service level agreement (SLA) and consolidate resources such as on-site engineers, help desk, on-call support engineers and remote support centers to give you the service you deserve. The mode of service delivery is jointly discussed and the optimum deployment pattern is agreed on, along with management reporting and monitoring.
Our support areas include:
- Entire data centers and disaster recovery sites
- Servers, storage, networks
- Desktops and integrated workplace
- Telecommunications
- Databases
Managed Services – You Manage your Business, We’ll Manage your IT
Lead your business to recurring financial rewards and satisfied customers
Outsource your IT management and support services to us.
By letting us host your applications, data centers, telecommunications and all other IT infrastructure and provide end-to-end managed services, we help you identify what your client can expect from you, track and resolve customer issues quickly and receive 24×7 technical support.
The managed service model can be deployed for your entire set of applications and IT infrastructure or for selected applications and/or selected infrastructure.
Design and Implementation of Microsoft Infrastructure Solutions - New Technologies Mean New Opportunities
we offer you the following suite of services to lead your business to higher levels of productivity and innovation.
They include:
- Active Directory
- Office 365 Solutions
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everything that matters to your success
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